Another adventure for me today was canceling services, one of which happens to be Comcast (my arch nemesis). Here's how it goes:
- I call the toll free number from my cell phone, select the numbers for "canceling service".
- Put on hold... "Please wait while the next available blah blah blah."
- I hold for 50 minutes, the phone is burning up my ear, I'm pacing, packing things here and there.
- I then decide to call the toll free number using a different phone and select the numbers for "UPGRADING SERVICE".
- I get to talk to a person in less than 5 seconds!
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